Chao Sheng Trading

Below are described frequently asked questions of our customers. We have combined them together and tried to provide the most detailed answers. Feel free to ask our company's technical support specialist, if you have not found the answer to your question.

Our technical service specialists accept your questions and requests 24/7, the operator’s response time takes up to 24 hours.

Questions regarding Chao Sheng

1. WHAT IS Chao Sheng COMPANY AND WHAT IS IT ENGAGED IN?

Chao Sheng is a part of Chao Sheng family group of companies. It is engaged in investments in securities, stocks, bonds and trading. The team consists of highly qualified specialists worldwide. Our both professional analysts and leading traders trade on various cryptocurrency exchanges and successfully close large trades number every day, thereby bringing profit to the company and its investors.

2. WHAT IS THE REASON TO TRUST Chao Sheng?

We are highly-qualified professionals in our field and have been engaged in trading activities for several years. Chao Sheng group of companies has gained vast background and knowledge since 2006. Now we may successfully close all trades and reduce all the risks to zero. We tend to use the most advanced and profitable trading strategies only. Error probability is excluded due to our portfolio diversification, i.e., the competent funds distribution between cryptocurrency pairs and exchanges. Besides we use the latest equipment and conduct daily monitoring and thorough analysis of all the largest cryptocurrency resources, which allows us to find out the most favorable trading terms.

3. IS IT POSSIBLE TO INVEST AGAIN UPON THE TARIFF PLAN EXPIRATION?

We provide the reinvestment opportunity when opening deposit in our project, i.e., you may invest again after the tariff plan expiration.

4. IS IT POSSIBLE TO CLOSE THE DEPOSIT BEFORE ITS TERM EXPIRATION?

Yes, it is allowed to close the deposit before its expiration. Contact our support service for details.

Registration questions

1. HOW TO CREATE A PERSONAL ACCOUNT?

Follow the «Registration» link to create a personal account. Then it is required to fill in the specified fields in a special form and then to confirm your email.

2. WHETHER MULTIPLE ACCOUNTS ARE ALLOWED?

Each client is entitled to create the only personal account. Multiple personal accounts are strictly prohibited.

3. WHETHER PERSONLA ACCOUNT REGISTRATION AND ACTIVATION PROCESS IS PAID?

Registration and account creation are absolutely free for every new customer.

4. WHAT SHOULD I DO, IF I FAILED TO LOGIN / FORGOT PASSWORD, LOGIN?

First, make sure that all the characters are entered correctly. Contact technical support, if all the characters are entered correctly. Besides you may use password recovery option online.

5. HOW MAY I CHANGE MY ACCOUNT DETAILS?

Enter personal account once the registration is completed in order to change your data.

6. WHO MAY BECOME THE PROJECT PARTICIPANTS?

Each user, who has reached the age of majority, is entitled to become our client. Nationality, religious preferences, social status do not matter.

Investment questions

1. WHAT INVESTMENT TARIFF RATE IS PROVIDED BY THE PLATFORM?

The company provide its clients with the following investment rate:
The client opens a deposit with the company for a period of 360 days. 1% is charged daily during this period. Your daily income percentage is charged to the deposit amount, given the interest earned, since the tariff provides interest capitalization (compound interest). Example: you made a deposit of 1000 USD. 1% of the profit will be credited to your deposit the next day - this is 10 USD of 1000 USD. Your account will have the amount of 1010 USD on the second day and the daily profit percentage (1%) will be accrued to the current amount – i.e., it will be 10.1 USD, etc.

2. HOW MANY DEPOSITS MAY I HAVE?

You are entitled to open the only deposit and replenish it an unlimited number of times.

3. WHETHER THERE ARE DEPOSIT REPLENISHMENT AMOUNT RESTRICTIONS?

The minimum deposit amount for each package is $50, while the maximum one is unlimited.

4. HOW IS THE PROFIT ACCRUED?

Profit is accrued according to each tariff plan.

5.WHAT PAYMENT SYSTEMS ARE SUPPORTED BY THE PROJECT?

The service cooperates with such payment systems as Bitcoin, TRC20, BEP20, WeChat, AliPay, Union Pay

Funds deposit and withdrawal questions

1.WHAT IS THE MINIMUM AMOUNT TO BE WITHDRAWN?

The minimum withdrawal amount is $10.

2. HOW MAY I WITHDRAW MONEY FROM THE SYSTEM?

Switch to «My Account» and activate the «Withdraw funds» button еo cash out. Choose a payment system and specify the amount to be withdrawn.

3.WHAT CURRENCY IS SUPPORTED BY THE PLATFORM?

Our project supports multiple currencies.

4. HOW LONG DOES IT TAKE TO WITHDRAW FINDS?

Funds withdrawal is made within 24 once submitted the request. Please note that daily accruals will be available 24 hours once replenished the deposit and the main deposit will be available for withdrawal upon the investment period expiration.

Affiliate program questions

1.WHAT IS THE AFFILIATE PROGRAM INTENDED FOR?

The affiliate program provides an opportunity to get a passive income by involving new customers to the project. The referral program will accrue rewards to your personal account in accordance with the terms.

2.WHAT ARE THE AFFILIATE PROGRAM TERMS AND CONDITIONS?

Chao Sheng affiliate program consists of 7 levels. For each invited participant, you will get a reward, in accordance with the percentage below:
Level 1 participants - 6% of the deposit amount.
Level 2 participants - 5% of the deposit amount.
Level 3 participants - 2% of the deposit amount.
Level 4 participants - 1% of the deposit amount.
Level 5 participants - 1% of the deposit amount.
Level 6 participants - 0.5% of the deposit amount.
Level 7 participants - 0.5% of the deposit amount.

3. WHETHER THE DEPOSIT IS REQUIRED TO EARN WHILE USING AFFILIATE PROGRAM?

No, the deposit is not required to participate and earn in the referral program.

4. MAY I REFUSE FROM PARTICIPATING IN THE AFFILIATE PROGRAM?

Participation in the program is completely voluntary. The project will not affect the services provision in any way, if the client does not want to use the referral link.

Other questions

1. WHETHER MY PERSONAL DATA ARE TRANSFERRED TO THIRD PARTIES?

The company guarantees each user’s personal data safety and confidentiality, therefore, access to your data by other persons is completely prohibited. We use encrypted data transfer gateways only.

2. WHY HAS MY ACCOUNT BEEN BLOCKED?

The account is immediately blocked temporarily or permanently, if the administration reveals some illegal actions, performed by the client. The rules and obligations to be fulfilled by the participant are described in the Agreement terms.

3.HOW TO PROTECT ACCOUNT OR E-WALLETS?

Create complex passwords while using symbols and case sensitivity. Avoid sharing your personal data to third parties.

4. HOW MAY I LEARN ABOUT POSSIBLE TERMS CHANGES?

Administration always informs all the customers about any changes in the system by e-mail, or other communication means, indicated during registration.

1. General provisions.

1.1 It is required to learn the system’s general provisions and basic rules in order to use the company’s services. The current agreement includes the following terms:

The user (client) is obliged to read the current Agreement terms and accept them. Then once confirmed that you accept the terms, you will be provided with an access to the platform;

The administration is entitled, at its discretion, to change, exclude any items contained in the documents. Updated data is deemed relevant once being published on the website.

1.2 The user must immediately and permanently cease cooperation with our company, if he does not agree with the updated Agreement rules.

2. Client registration.

2.1 Registration is a mandatory step.

2.2 The user confirms the current Agreement terms by signing up on the platform.

2.3 Those persons, who have reached the age of majority (18 years), are entitled to start cooperation with our company.

2.4 Successful registration is proof that the client confirms the actions nature, performed on the resource.

2.5 Each user is entitled to create the only one account. All accounts are subject to blocking, and the funds in the accounts may be frozen until the circumstances clarification, if the administration reveals several accounts, belonging to one user.

2.6 The user is provided with a chance to independently create a password and login. The data is not subject to transfer to third parties. The user is personally responsible for his account.

3. Company’s rights and obligations.

3.1 The Service undertakes to regularly ensure a high f resource security and protection degree and guarantees each client’s personal data confidentiality.

3.2 The administration is entitled to temporarily or permanently block the user's account, if revealing the following violations:

3.2.1 Damage to the website functionality or creating an obstacle to its operation;

3.2.2 Multiple accounts have been created by the same user;

3.2.3 Revealing one or more violations of any of the current Agreement terms;

If revealing such violations, the Administration blocks the offender's account, followed by the funds charging from the account, without refund.

3.4 The customer accounts safety will be guaranteed in the event of technical issues on the website.

3.5 Funds accrual and payment are carried out within a single investment tariff rate.

3.6 Funds are withdrawn manually, transactions can be processed up to 24 hours.

3.7 The administration is not responsible for user data in cases of fraud attacks. Customers must not share the password with others in order to preserve personal data. Thus, you may protect your account from all types of illegal penetration, copying and changing any information in personal data.

4. Client’s rights and obligations.

4.1 The service users are only customers, who have completed free registration and have reached the age of majority (18 years).

4.2 The Client is obliged to comply with the following rules and obligations:

4.2.1 Be responsible for own login and password safety;

4.2.2 Specify reliable data only in personal data;

4.2.3 Follow to all relevant Agreement terms;

4.2.4 Avoid spreading spam/slander about the project, otherwise user’s account will be blocked immediately;

4.2.5 Require the administration to fulfill all the conditions, specified in the current Agreement.

4.3 The client is entitled to use the affiliate program and distribute the link by any available means.

4.4 The client is entitled to choose any available payment system for the deposit replenishment, indicated on the service.

4.5 The Client is entitled to cash out funds in the currency and amount, established by the Agreement terms, given the current tariff plan.

5. Privacy.

5.1 The Service guarantees the following obligations fulfillment:

5.1.1 Avoid transferring, renting the client's personal data without his personal permit;

5.1.2 Reliably protect participants’ personal data from loss, change, destruction, other uses on third-party resources.

5.1.3 Store all data on servers with a multi-level protection system, exclude unauthorized access;

5.1.4 Provide 24/7 access to accounts by the clients only;

5.1.5 Provide maximum security level for your own resource.

5.1.6 Use customers’ personal data to resolve current issues only:
complaints and claims consideration and satisfaction, notifications about new services,
technical malfunctions issues and much more.

6. Risks information.

The modern financial market does not guarantee the investments preservation. But you minimize your risks due to our company’s reputation and work within the jurisdiction. Having accepted all the Agreement terms, the client must clearly realize that all charges of deception, fraud towards the service will be perceived as a false denunciation. This may result in the contract termination between the client and the service.